Testimonials
Riu Newsletter
Testimonials

What people are saying about Palace Riu Cabo San Lucas...


I just spent 1 week at the Riu Palace Cabo San Lucas. I wanted to congratulate you all. I have not one complaint. The rooms, the food, the entertainment and most of all the people working at the resort were fantastic. Once again, my hat is off to you, great job and I’m looking forward to my next visit very soon!!!

All my best,
J. Robinson
Toronto, Canada


Thanks, just returned from the Riu Palace in Cabo yesterday - one of the most terriffic times my husband and I have ever had. The place is wonderful. We celebrated our 45th wedding anniversary there.

Mrs Carrol P.
Ok, USA


I just wanted to send a note to you to say thank you SO much for a perfect vacation. I had sent an email saying I was going to propose to my girlfriend on june 19th while we were at the hotel. I also requested a king bed. When we arrived, we had a beautiful corner room overlooking the beach and the pool. I'm not sure if you made any special arrangements for me, but if you did I wanted to show my appreciation. I proposed on the bridge overlooking the pool, she said yes and we will never forget the time we spent there. Your hotel is beautiful and your staff is very friendly.

Thanks again for making a once in a lifetime moment absolutely magic...

A very satisfied guest...
Steve Mandile


Just a quick note to let you know that we thoroughly enjoyed our vacation at your beautiful resort!! This was a 7th time at a Riu resort and the best vacation ever!! Thanks again for granting our request to have a room with a view. We stayed in room #4117 and it had an amazing view.

Service at the hotel as always was excellent as well as the food, beverages etc.. Loved the swim up bar "Baja Sur" Fer, Marco, Sanchez and Raphael are the best!!!

All was awesome!!!

We also saw some staff members with familiar faces from other Riu resorts such as Tino Martinez bar manager in the Las Venatas Bar!!! (he was our bartender in Playa del Carmen at the Riu Yucatan, Tequila and Palace)

We look forward to seeing you next year in Cabo!!

Stephanie Cornish


I would just like to say that my wife and I stayed in the hotel and we had such a great experience. Everyone was so nice and the service was amazing. The staff goes out of their way to make the customer so so satisfied. I would especially like to give thanks to Samuel and Michael from the front desk and Ricardo the bell hop. Special thanks for making our stay so enjoyable. They took care of all our requests in a timely fashion. They are a group of nice gentelmen. Our stay in the Riu Palace in Los Cabos Mexico was most satisfying. We are looking forward to one day soon coming back to the same hotel. Thanks for everything.

Johnny Tidalwave


Hi,

Last weekend we spent 3 nights at the Riu Palace in Cabo and I just wanted to thank you for the most amazing vacation! Your staff is unbelievably friendly, the service and the food was fantastic! We are going to recommend your resort to our friends and look forward to visiting your other hotels soon.

Thank you!
Kim Aires


TO THE MANAGEMENT,

I WOULD LIKE TO TAKE THIS OPPORTUNITY TO SAY WHAT A GREAT EXPERIENCE WE HAD IN CABO SAN LUCAS WAS WHILE STAYING WITH YOU.

WE WERE RECENTLY THERE FOR 5 DAYS AND DURING THIS TIME I PROPOSED TO THE LOVE IN MY LIFE, AND SHE GRACIOUSLY ACCEPTED. I COULD NOT HAVE OF ASKED FOR A MORE ROMANTIC TIME TO DO THIS. YOUR STAFF WAS MORE THAN WILLING TO HELP WITH ANYTHING THAT WE NEEDED AND DID SO WITH A SMILE.

WE LOOK FORWARD TO RETURNING AND HAVE EVEN DISCUSSED THE POSSIBILITY OF GETTING MARRIED THERE AT THE RESORT. WE COULD NOT THINK OF ANOTHER PLACE WE WOULD RATHER SPEND OUR HONEYMOON. AGAIN WE WOULD LIKE TO SAY THANK YOU !!!

RAY ALLEN


Hi, I recently vacationed at one of your hotels in Los Cabos, Mexico, I just wanted to comment on what a wonderful time we had. The hotel was exceptional in every way from the guest services, to the rooms to the cleanliness of the hotel as a whole.

But I must say the service provided to us tops it all. Luis Velez (I think that was his last name) was the first one to greet us at the desk, what a great host. He new my name before I said it, he greeted us with a warm smile and a much needed drink. From the moment we arrived to the second we left he provided us with outstanding service he was not only kind and friendly but also helpful and knowledgeable and I don't think that this kind of service should go unrecognized. So again I like to thank you for the quality of the hotel itself and especially thank Luis.

Jennifer Sanchez


Hello!

I just wanted to let you know how much we enjoyed our stay at your resort from Feb 2-9. Our room was exceptional, made especially so by our housekeeping person...Mode. We were in Room 3093 for the week. It was a treat to return to our room to see the swans she would make for us.

It will be our pleasure to recommend the Riu Cabo San Lucas to our friends.

Sincerely,
Susan and Brad Brooks
Unadilla, New York


We just arrived home to Canada from spending 2 glorious weeks with you (Feb. 7-21, room 2110).

I can not say enough about the happiness you have given us and the wonderful memories we will have forever! Your resort is even more glorious tha the Atlantis, Paradise Island and we are spreading the word! We look forward to our next visit with you in Cabo!

Sincerely;
Elaine & Brian Stefanick


Dear Begona and all Staff of the Riu Palace Cabo San Lucas,

My husband and I would just like to take this time to thank all the staff at the Palace Cabo San Lucas!

We had a fabulous vacation! Everyone did their utmost best from housekeeping to the front desk. We have not one complaint other than we wish we could have stayed another week. We had read a few negative reviews and came to the conclusion that some people are never happy with anything. We were treated extremely well.

Our room was lovely (4048) and in a nice quiet location just like I requested. We would love to visit again sometime in the future. Hopefully it will still be within a good price range. My husband and I will continue to sing your praises to all who ask how our vacation was. Keep up the excellent work and best wishes to all we came in contact with.

Sharon and Alan Ritchie
Calgary, AB Canada


Both my wife and I would like to thank the Riu Palace staff for the excellent service, food, room and amenities at the Riu. Your front desk staff were the best we have ever encountered in our extensive travel locations. Begonia did a super job for customer relations. She impressed us from the moment we met her. It was a pleasure to see that smile every day we met.

We visited the lobby bar each day before dinner and were also impressed with the staff. Tino, Gerardo, Mario and Alma did an excellent service in handling our requests.

Again, thanks for a great stay. Please give our best regards to our new friends and thank them for us as well.

Sincerely,
Cal and Lena Peyton

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